At Ace Appliance Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact us via phone, email, or online forms.
- Request repair services or other assistance.
- Subscribe to our newsletters or promotions.
The information we may collect includes:
- Name
- Phone number
- Email address
- Location details (such as address if provided)
- Appliance-related information (brand, model, and issue details)
We may also collect non-personal information through the use of cookies and similar technologies to enhance your website experience.
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and requests for service.
- Schedule and perform appliance repairs.
- Send important updates related to your service request.
- Improve our website, services, and customer experience.
- Send marketing communications and promotional offers (if you have opted in).
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers or contractors who help us with business operations, such as scheduling, payment processing, and communication.
- Legal authorities, if required to comply with applicable laws, regulations, or legal processes.
4. Data Security
We use reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, monitor website usage, and improve our services. You can adjust your browser settings to refuse cookies if you prefer, but this may limit your access to certain website features.
6. Your Choices and Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Request the restriction of data processing where applicable.
To exercise any of these rights, please contact us at info@aceappser.com.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ace Appliance Service
Everett, WA 98204
Phone: (425) 533-0823
Email: info@aceappser.com
Effective Date: January 1, 2024
By using our website and services, you agree to the terms of this Privacy Policy.