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Case Study · Liebherr Freezer Repair · Seattle, WA

Liebherr freezer frosting over in Seattle: a CS 2060 that couldn’t hold temperature.

The call: the freezer on a Liebherr CS 2060 in a Seattle kitchen was frosting over and not cooling properly, a typical problem on this model. The fix was a new defrost sensor, mounted at the top of the evaporator as Liebherr’s instructions specify, not just back in the original spot. The same refrigerator also had a dead control panel (black display, buttons not responding), which we replaced on the same job. Real photos from the job below.

  • Location: Seattle, WA
  • Liebherr CS 2060 PremiumPlus NoFrost refrigerator-freezer, dated 06/2014
  • Symptom: freezer frosting over and not cooling properly
  • Cause: defrost sensor fault — a typical problem on this model
  • Repair: new defrost sensor, mounted at the top of the evaporator per Liebherr’s instructions
  • Also on this job: dead control panel (black display, no buttons) replaced
  • Serviced by an Authorized Liebherr Service Provider
  • Diagnosed & repaired by Max, EPA Section 608 certified
5.0 Google Rating Licensed & Insured 1-Year Warranty Authorized Liebherr Service

What happened

From a frosted-over freezer to a Liebherr that holds temperature

The complaint

The freezer on a Liebherr CS 2060 PremiumPlus NoFrost was frosting over and not cooling properly. It’s a stainless refrigerator-freezer with two freezer drawers, made in Austria; the rating plate is dated June 2014. On top of that, the control panel display had gone black and none of the buttons worked.

The diagnosis

The frost was a defrost problem: on a NoFrost model the evaporator is defrosted automatically, and the electronics rely on a sensor on the evaporator to manage it. When that sensor reads wrong, frost builds up, airflow drops, and the freezer can’t hold temperature. It’s a typical problem on this model. The dead control panel was a separate failure.

The fix

We fitted a new defrost sensor from Liebherr’s sensor repair kit (9590 206-02, a 4.7 kΩ sensor with cable). Following Liebherr’s instructions, the new sensor went at the top of the evaporator instead of the original spot. We also replaced the control panel. Liebherr repairs carry our 1-year parts and labor warranty.

Real photos

This job, start to finish

Liebherr CS 2060 freezer evaporator area with the fan, refrigerant lines, and sensor wiring exposed

The evaporator area: fan, refrigerant lines, and sensor wiring

Liebherr PremiumPlus NoFrost control panel removed from a CS 2060 refrigerator-freezer in a Seattle kitchen

The CS 2060’s control panel, out of the refrigerator

Liebherr CS 2060 with the lower freezer drawer out and the rear freezer panel removed, exposing the evaporator cover

Freezer drawer and rear panel out to reach the evaporator

Liebherr sensor repair kit 9590 206-02, a 4.7 kilohm sensor with cable, still in its bag

Liebherr sensor repair kit 9590 206-02

Liebherr IceMaker module held out of the upper freezer drawer compartment of a CS 2060

The IceMaker module, out of the upper freezer compartment

Upper freezer drawer compartment of a Liebherr CS 2060 with the IceMaker module mounted

Upper freezer compartment with the IceMaker mounted

Why choose us

Why Seattle homeowners call Ace Appliance Service for Liebherr repair

Authorized Liebherr Service Provider

Ace Appliance Service is an Authorized Liebherr Service Provider. See our Liebherr refrigerator repair in Seattle page for the models and problems we handle.

Done the way Liebherr specifies

The new defrost sensor wasn’t just clipped back where the old one was. It went where Liebherr’s instructions put it, at the top of the evaporator.

1-year warranty on Liebherr repairs

WA Contractor #ACEAPAS774K6. Liebherr repairs, including this one, carry a 1-year parts and labor warranty.

Questions

Liebherr freezer frosting over: FAQ

Why is my Liebherr freezer frosting over?

On a NoFrost Liebherr, the freezer defrosts itself automatically, and the electronics rely on a sensor on the evaporator to manage that defrost. When the sensor reads wrong, frost builds up on the evaporator, airflow drops, and the freezer stops cooling properly. That’s a typical problem on the CS 2060. On this Seattle job we replaced the defrost sensor and, following Liebherr’s instructions, mounted the new one at the top of the evaporator.

My Liebherr control panel went black and the buttons don’t work. Can it be fixed?

Yes. On this CS 2060, the control panel display was dark and none of the buttons responded, and we replaced the control panel. We test the electronics first, so the part we replace is the part that actually failed.

Are you an authorized Liebherr service provider in Seattle?

Yes. Ace Appliance Service is an Authorized Liebherr Service Provider covering Seattle, the Eastside, and the North Sound. See Liebherr refrigerator repair in Seattle.

What warranty comes with a Liebherr repair?

Liebherr repairs carry a 1-year parts and labor warranty.

Are you licensed and insured?

Yes, Ace Appliance Service LLC is licensed and insured to work in Washington State. WA contractor license #ACEAPAS774K6.

Common Liebherr refrigerator problems

Liebherr freezer not cooling properly?

It has more than one possible cause. On this CS 2060 it was frost building up on the evaporator from a defrost sensor fault. On a Liebherr CBS 2062 in Seattle, the freezer’s sealed system had a refrigerant leak and needed a new compressor (see that case study). On a CS 2060 in Lake Forest Park, it was the main power board. We test before recommending a repair.

Can I just defrost the freezer myself?

Defrosting by hand melts the ice for a while, but if the defrost sensor is the cause, the frost builds back up. The lasting fix is replacing the part that failed.

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